From Verizon FIOS: A Special "Thank You"

I opened the envelope and got the warm fuzzies when I read, "Thank you for being a loyal Verizon FIOS customer." I have seen a lot of the "Special Rewards" Verizon has been advertising on TV and I figured that Verizon was giving me something special...and they did!

After years of being a loyal customer of Verizon cable, Internet, local and long distance, and wireless I got my reward:

A FRIGGIN' RATE INCREASE!

Thank you Loyal Customer, and please kiss our happy derrières.

Sincerely,

Dustin Kroeger
Director, Customer Relationship Marketing