BREAKING NEWS 12/30 - Both parties agreed on a contract!
While watching the Packers send the Bears into hibernation last night on the telly we were surprised to see that Verizon may discontinue carrying WFLA in its channel lineup. Horrors! No more Brian Williams, no more Harry's Law, and no more Gayle Sierens for our viewing pleasure.
What oh what could be causing this kerfuffle between our cable provider and this Media General affiliate? Could it, perchance, have something to do with...let me think a moment...money?
As it stands right now, Verizon is balking at paying the fee that Media General is asking for the privilege of carrying WFLA's programming. Apparently WFLA is claiming that other rebroadcast entities, Brighthouse and Direct TV for instance, have acquiesced to the fees demanded by the financially impaired parent of WFLA and they can't understand why Verizon doesn't roll over and do the same.
There is an interesting Q & A on the
TBO website that attempts to explain the issues from the WFLA point of view. There is also a form at this location where concerned citizens can weigh in on this possible channel 8 shut down scheduled for December 31st.
One very interesting question that the Belle of Ballast Point and I pondered while on our morning hike for fitness was, will Verizon give us a reduced rate if we lose one of the major players in the channel lineup?
Verizon? You can't be serious? Reduce rates?
Well, the TBO website suggested that this question would best be asked of Verizon, because it is up to Verizon as to whether their customers get a refund. Well, alright then - in an effort to keep the Oracle's readers fully informed on pressing issues of the day, I decide to call the Verizon Customer Care Center and ask about a refund.
After the requisite amount of time spent with the IVRU (interactive voice response unit) followed by a painfully long concert presented by Music While You Mold, I finally reached a human being. "A refund?" queried said human. "Please hold while I cold transfer you to that department."
I noticed that the longer I hummed along with the tune on the phone the moldier I became. Finally a voice came on the line, "Hello, my name Akshit Deenabandhu, what is problem please?" I felt ill, but I decided to endeavor to persevere. "Akshit, I am calling about a refund from Verizon when they drop one of the channels in my cable package." "Hold please, I transfer you to department of refund," said Akshit.
The on hold mold continued spreading about my body, but then a voice came on the line, "This is Akshit." My heart sank, but I continued. After hearing my sad tale of woe, Akshit explained, "No refund, just coupons. Would you like to buy the 5, 10, or 15 dollar coupon?"
As a side note, after spending the better part of an afternoon on the phone with Akshit I discovered that he has a distant cousin thrice removed who lives in the Ukraine. I thought he said the name was Peggy, but I could be mistook. To pass the time while on terminal hold I took up heavy drinking and consumed the better part of a bottle of bourbon, so I'm not too sure about a lot of stuff. Although, I think I have a couple hundred dollars worth of coupons headed my way.
And, you are welcome, y'all.